I represent Stewart Warner and Maximatecc. Our Stewart Warner Facebook page was started...

GetHuman627624's Recover Account issue with Facebook from April 2018

2 views | 10000 similar | 0 following
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GetHuman627624's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman627624 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman627624 can let us know if they help or not.
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Before contacting them, items GetHuman627624 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman627624's own words
I represent Stewart Warner and Maximatecc. Our Stewart Warner Facebook page was started by either an outside source or a previous employee (we are not sure which) and we no longer have the log in information. There are still a couple employees who can access the page to update it, however, none of them know how to log in since it is already set up as a secondary page linked to their personal accounts. We had the same problem with Instagram, but since our content on IG was limited and very few followers we opted to create a new IG page. Facebook was used more, so it is not as convenient to do the same thing. Now that we have IG up and running, we would like to link it to FB, and since I will be taking our maintenance of these pages, I need to be able to log in myself. **My question is, how can we recover or reset the log in information for the company FB page?**In case you do need some sort of credentials, I have listed our websites below and you will notice my email is through this company server. Thank you for your assistance.**www.stewartwarner.com*www.maximatecc.com

GetHuman627624 did not yet indicate what Facebook should do to make this right.

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Recover Account issue
Reported by GetHuman627624
Apr 25th, 2018 - 5 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 10000 others
0 customers following this


GetHuman627624 started working on this issue
Apr 25th, 2018 2:22pm

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