I would like my discover account permantely removed. I'm a victim of Idenity Theft and this is hurting our family from no fault of ours.

GetHuman5047242's customer service issue with Experian from July 2020

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The issue in GetHuman5047242's own words
I was a victim of Identity theft and have been trying to remove the discover account off my credit for months. Someone took my information and charged it up. I have complained many times. I've provided a police report, affidavit, personal information. Everything they have asked to show this issue.**I need to speak with a customer service agent again to see what we can do here. COVID has prevented me from solving this problem and just removing this simple account will let my family and I move forward with a home.**Thank you.**-Lang

GetHuman5047242 did not yet indicate what Experian should do to make this right.

I currently subscribe to their monitoring service and have for a long time. I was a victim. All I'm trying to do is take care of my family.
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Experian

Customer service issue
Reported by GetHuman5047242
Jul 9th, 2020 - 9 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 5122 others
0 customers following this
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Timeline

GetHuman5047242 started working on this issue
Jul 9th, 2020 3:31pm

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