I recently closed a credit card and I did no know such an action might be a detriment t...
GetHuman723874's customer service issue with Experian from November 2018
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The issue in GetHuman723874's own words
I recently closed a credit card and I did no know such an action might be a detriment to my credit store. Yet I had no option. I ordered a diamond ring on Aug. *th, **** , and attempted cancelling following morning. I bought it for my husband who has been battling cancer for years, but when I showed him picture of said ring, he said it resembled a wedding band and he already had one . I called the following day to this cancel ring. Merchant said it was too late. I received a package in my mailbox following day with two empty ring boxes and no accompanying paperwork. Merchant, whom I purchased from countless times in past said a 'Randy' in Customer service said upon filling out form to be sent we would receive refund--the ring was about was $***.**. Randy however spoke to my spouse and conveyed we should not contact our credit card. I lstened, but we received forms not one, but two of same letter. This refund was not being done expediantly. I thus bled credit card, placed item in dispute. I never had problem with said card before and they steadily increased my line. I never knew card was owned by Synchrony Bank, and I received a letter from Synchrony following day, conveying they would remove disputed item from statement and would not charge me interest. The following day, I received a rejection from Synchrony who concurred with the merchant, with justification I failed to understand. I did not know Synchrony, same Bank who owned my TJMa x card also financially prospered from a relationship they had shortly initiated with merchant, at the behest of the merchant'CEO, Tim Matthews who sought Synchrony to do actually assist them with an installment card issued to consumers. I notified the Post Office in Poughkeepsie and said merchant, JT V was responsible for insuring item, since without insurance, the send could not complete a USPC claim form. The post office maintained they could not open packafe, because this would be a criminally unjustifiable a t unless there was reason to (i.e. anthrax scare) I initiated another dispute while
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