In response to a PIRG email detailing a recent security breach at Experian, I tried to...

GetHuman-knoceri's customer service issue with Experian from October 2018

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The issue in GetHuman-knoceri's own words
In response to a PIRG email detailing a recent security breach at Experian, I tried to request an online copy of my credit report. After filling out the form I received a page stating I had to mail hard copies of identifying data to the following address in order to get the report: Annual Credit Report*Request Service*P.O. Box ******Atlanta GA *****-****. I then filled out a contact form to Experian asking what happened. Then I called the following number: *** ***-****, blindly following the prompts. The call resulted in an automated message telling me that my credit report would be mailed to me, request *********. Please tell me what has happened here. Is the credit report unavailable by email? Is the address legitimate? Have I successfully ordered a free credit report by phone?

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Customer service issue
Reported by GetHuman-knoceri
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 55 customers so far
Similar issue to 6900 others
0 customers following this


GetHuman-knoceri started working on this issue
Oct 15th, 2018 1:55pm

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