Experian provides security info to FedEx in order to set up notification of pending del...

GetHuman1148043's customer service issue with Experian from September 2018

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The issue in GetHuman1148043's own words
Experian provides security info to FedEx in order to set up notification of pending deliveries. One of the questions had to do with "which of the following is someone that lives or used to live at your address." None of them has lived at my address. I had this house built in ****. My mother lived here '** to -** due to Alzheimers. Died in '**. Don't even recognized any of the four names listed. These people may be murderers, terrorists, or illegals. I want those four names taken off my information. I was trying to find a way to speak to a real person. On your website it says to call ***-***-**** and select option * to speak to a person. It never gave me the option of *. Only options one or two. I need to speak to a real person. How dare you mess up someone's personal information and then have things set up in such a way that no human has to answer for your errors?*By the way, in trying to find a real person I mistakenly froze my credit cards for six months. I want this corrected immediately.****-***-*****Please call me.

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Experian

Customer service issue
Reported by GetHuman1148043
Sep 15th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5499 others
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GetHuman1148043 started working on this issue
Sep 15th, 2018 5:57pm