GetHuman-molovepi's customer service issue with Experian from August 2018
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The issue in GetHuman-molovepi's own words
Get a college loan. ... My name is Moyce Farley. My birthday is **-**-**, social is ***-**-****. Address is *** Fredro St Buffalo NY *****. You guys have almost everything on my credit mixed up with my mothers including down to the social security number and birthday. My mother is ** and I am **. We are not the same person. You’ve got her mortgage, bank accounts, credit cards, addresses, all on my credit and it’s hindering me from taking out loans to finish college, I am stuck because of you guys. Loan insurers are saying I need this fixed before they can approve. I am on hold from college because of you guys and I am livid. Please contact me via phone number at ***-***-**** and I will send you all the things that are wrong. I have screenshotted them. This is a SERIOUS case of mixed credit and I don’t appreciate you guys reporting this if you don’t know what you’re talking about and parading it as if it’s the truth. I can’t even get my credit report because you’ve got all the wrong information so my real information i’m telling the rep to verify is now wrong because you’ve got the wrong information on my credit. I’m beyond livid.
They’ve mixed my credit with my mothers and are parading it to loan companies like its the truth making it look like I have more on my credit than I actually do and they are disapproving my loans. I need them to finish school. It’s important.
Contacting me by phone and letting me dispute every piece on my credit that is wrong.
You guys don’t ever get anyone to a live rep or ever let me even get through the voice help because all your info is wrong so this is the only thing I can do now.
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