I fell in the Valadier hotel, Rome, (booked via Expedia) while showering. This was am F...

GetHuman1516339's customer service issue with Expedia from November 2018

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The issue in GetHuman1516339's own words
I fell in the Valadier hotel, Rome, (booked via Expedia) while showering. This was am Friday October **th...our Golden Wedding Anniversary, the reason for the holiday. I was taken by ambulance to a hospital near the Vatican.*Holiday ruined. Fear of damage to the existing multiple surgery inserting titanium rods, screws etc. Hotel refused to provide an Accident report and were extremely unhelpful pm **th and **th, **th when we checked out. Still in a great deal of pain, suffer from lack of sleep,waiting for appointment with my surgeon and am physcologically scarred.*My G. P. has me on strong pain killers, sleeping tablets and an anti inflammatory gel.*Main annoyance is Hotel's lack of duty of care, disregard for bathroom safety, the unbreakable shower door shattered and came off shedding shards everywhere. Lack of a safety rail and a shower floor which was dangerously smooth.*Rome is a beautiful City and a great shame that we didn't get to see most of it.*The holiday of a lifetime to celebrate ** years of marriage was ruined and our plans shattered. Graham Hughes

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Customer service issue
Reported by GetHuman1516339
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3560 others
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GetHuman1516339 started working on this issue
Nov 7th, 2018 2:18pm