I fell in the Valadier hotel, Rome, (booked via Expedia) while showering. This was am F...

GetHuman1516339's customer service issue with Expedia from November 2018

5 views | 3560 similar | 0 following
Help with my Expedia issue
First: share to improve GetHuman1516339's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1516339's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1516339 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
The issue in GetHuman1516339's own words
I fell in the Valadier hotel, Rome, (booked via Expedia) while showering. This was am Friday October **th...our Golden Wedding Anniversary, the reason for the holiday. I was taken by ambulance to a hospital near the Vatican.*Holiday ruined. Fear of damage to the existing multiple surgery inserting titanium rods, screws etc. Hotel refused to provide an Accident report and were extremely unhelpful pm **th and **th, **th when we checked out. Still in a great deal of pain, suffer from lack of sleep,waiting for appointment with my surgeon and am physcologically scarred.*My G. P. has me on strong pain killers, sleeping tablets and an anti inflammatory gel.*Main annoyance is Hotel's lack of duty of care, disregard for bathroom safety, the unbreakable shower door shattered and came off shedding shards everywhere. Lack of a safety rail and a shower floor which was dangerously smooth.*Rome is a beautiful City and a great shame that we didn't get to see most of it.*The holiday of a lifetime to celebrate ** years of marriage was ruined and our plans shattered. Graham Hughes

GetHuman1516339 did not yet indicate what Expedia should do to make this right.

How GetHuman1516339 fixed the problem

We are waiting for GetHuman1516339 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1516339 fixes it.
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman1516339
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3560 others
0 customers following this

Timeline

GetHuman1516339 started working on this issue
Nov 7th, 2018 2:18pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians