In a nutshell: Did you book a hotel reservation with Expedia? You can view your itinerary in the confirmation email sent by Expedia or by signing in to your account and visiting the Trips page. From there, review the details of your hotel stay and open the booking if you need to make changes. Before modifying or canceling your reservation, be sure to read the cancellation policy, especially regarding refunds for the specific property. Some hotel bookings are non-refundable, especially as the check-in date approaches. If you still wish to make changes or cancel the reservation, read this guide for the step-by-step instructions.
Did you book a hotel reservation with Expedia? You can view your itinerary in the confirmation email sent by Expedia or by signing in to your account and visiting the Trips page. From there, review the details of your hotel stay and open the booking if you need to make changes. Before modifying or canceling your reservation, be sure to read the cancellation policy, especially regarding refunds for the specific property. Some hotel bookings are non-refundable, especially as the check-in date approaches. If you still wish to make changes or cancel the reservation, read this guide for the step-by-step instructions.
Enter your email address and click Continue. You may also sign in with your Google account.
You can find this just beside your name or profile.
Find the Expedia hotel booking you wish to cancel or modify, and select Change or Cancel. Follow the instructions on how to cancel or change your booking.
On Expedia, you can change the guest name, travel dates, number of guests, room or bed type, and whether you want a smoking or non-smoking room. Fees may also apply, depending on the hotel and the type of request. Be sure to review the fees, policies, and restrictions before confirming the change or cancellation.
For cancellations, the refund can either be a direct refund sent to the original payment method or rewards and airline credits. In some cases, you may also get a combination of these. For customers who made a partial payment, you will also be refunded for those.
If you decide to cancel and wish to change the hotel, proceed to the next step.
Before reserving a room, be sure to review the services and amenities offered at the hotel. You can find this on top of the page. Make sure to select the correct dates as well before paying for the reservation. To reserve the hotel room, click Reserve.
Choose whether you want to pay at the hotel or now. If you decide to pay during booking, ensure you review the refund deadlines so you know until when you're eligible to cancel without additional fees.
Enter the guest's name and complete the payment details. If you wish to protect your stay, note that you will have to pay extra for this. Trip Protection usually covers 100% cancellation, travel delay expenses and medical expenses. Don't forget to review the specific hotel's cancellation policy before completing the booking.
If you had special or accessibility request for your previous booking, and you want to add it to the new booking, proceed to the next step.
Don't forget to click Save.
Were you able to change your hotel reservation booked through Expedia? To avoid unexpected charges, carefully review the cancellation policy before finalizing your booking. And before completing your payment, make sure the hotel offers all the services and amenities you need. Otherwise, you may end up canceling the booking and paying additional charges. Regarding special requests, it's a good idea to contact the hotel directly to confirm availability. If you opt to pay for the hotel reservation upon arrival, ask if there are extra charges for the special request. Do you still have questions about modifying your reservation? Contact Support.
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