I simply want a reservation cancelled!*The fires around Medford have made the area air...

GetHuman-lenibels's customer service issue with Expedia from August 2018

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The issue in GetHuman-lenibels's own words
I simply want a reservation cancelled!*The fires around Medford have made the area air quality unsafe for us to travel to and enjoy. *Name: Leni Belcher-Belshay*e-mail: *****@***.com*Confirmation *: EXP ***********Itinerary *: **************Cell Phone: *** ***-*****Name of Hotel: Ashland Hills Hotel and Suites. Ashland, Ore.*Dates to be cancelled: August ** ****-Aug.**, ****. * room* * nights*I tried cancelling my reservations yesterday,Aug. **, ****, but the operator said he could not bring up the reservation! I called the hotel directly to cancel...they informed me that I must go thru you --Expedia! I am in a double bind and am not happy about it! I want my reservation cancelled without penalty!
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Expedia

Customer service issue
Reported by GetHuman-lenibels
Aug 11th, 2018 - a yr ago
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GetHuman-lenibels started working on this issue
Aug 11th, 2018 9:06pm
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Aug 11th, 2018 9:06pm