Expedia Customer FAQ

To apply for a refund on a cancelled flight, visit the Expedia website and go to the "My Trips" section. Locate your cancelled flight and click on the appropriate option to request a refund. Follow the prompts to complete the refund request. Refund processes may vary depending on the airline's policies. Make sure to check the specific terms associated with your booking for any details on eligibility and timelines for your refund.

To use One Key cash for your flight, you must be logged into your Expedia account and have sufficient One Key cash available. During the checkout process, you'll have the option to apply your One Key cash to reduce the total cost of your flight. Simply select the amount you wish to use before finalizing your booking. If you encounter any issues, please refer to the details provided on the Expedia website.

We cannot assist directly with cancellations. However, there is a link to the most up-to-date contact information right here on this page for you to use.

To change the name on your hotel booking, you'll need to access your booking details through your account on the Expedia website or app. Look for the option to modify or change your booking. Depending on the hotel’s policies, you may be able to update the name directly or need to contact customer support for assistance. Note that some hotels may charge a fee or have restrictions on name changes.

To obtain a detailed receipt for your business travel expense report on Expedia, you can access your itinerary through your account. Once you've located your booking, there should be an option to download or view the receipt, which typically includes all necessary details such as charges, dates, and payment information. Keep in mind that receipts are often sent to your email upon booking, so you can also check your email for the original confirmation.