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The issue in GetHuman-renaew's own words
I made a reservation through Expedia for a stay at Super * hotel in Pearl, MS. When I got to the hotel, I was issued a key. When I got to my room there was a strong musty odor. I called the front desk. The lady was very rude. She called me a liar. I asked was there anyone I could speak with? She told me she couldn't give me any information on who to speak with. I left the hotel feeling lost and upset.
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