Frusturated!

GetHuman-bethison's customer service issue with Evernote from January 2019

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The issue in GetHuman-bethison's own words
I'm trying to cancel. ... My name is Sylvia Ison. I am being charged $*.** per month for your Evernote Premium, which I do not have. I only have the Basic subscription. I would like someone to please contact me in this matter as soon as possible.
I hate being charged for something that I don't have.
I would like this cancelled and payment refunded.
I've been a customer for years.
Since I only have Evernote Basic, I am not able to cancel this myself.
I have an issue with Evernote too
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Evernote

Evernote Premium
Customer service issue
Reported by GetHuman-bethison
Jan 14th, 2019 - 9 mons ago
I have an issue with Evernote too
Not resolved
Seen by 6 customers so far
Similar issue to 814 others
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GetHuman-bethison started working on this issue
Jan 14th 7:01pm