I pay my Etsy bill automatically. This month, I received a notice that the CC didn't g...
GetHuman3865578's customer service issue with Etsy.com from November 2019
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The issue in GetHuman3865578's own words
I pay my Etsy bill automatically. This month, I received a notice that the CC didn't go thru. I tried doing it manually as no change has been made to my CC. It did not go thru. I called the bank and they said there was no record of Etsy making a charge. The problem is on Etsy's side. I tried again. A charge for zero did show in my CC account. I finally paid the bill with another CC and it went right thru. I don't know how to fix this for next month other than to try to do it manually again. If that doesn't work, what then? I want the charge on a designated CC and the card works for everyone else.
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