I ordered * cookie cutters from jhcookieco. *I placed my order*and paid for it on feb...

GetHuman2323849's customer service issue with Etsy.com from February 2019

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The issue in GetHuman2323849's own words
I ordered * cookie cutters from jhcookieco. *I placed my order*and paid for it on feb. *th. It is now feb. **th and they still have not been shipped. I’ve contacted the shop * different times to ask them to cancel my order and I’ve had no return messages from them. I no longer need what I ordered and I desperately need a refund so I can re order the same cutters from someone else who can get them to me in time for the holidays I need them by. I went to send jhcookieco yet another message just to see on their site that they are taking a break from Etsy. This is ridiculous. *Thank you for your help.
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Customer service issue
Reported by GetHuman2323849
Feb 28th, 2019 - 3 mons ago
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GetHuman2323849 started working on this issue
Feb 28th 6:21am