I started selling on Etsy a few days ago. People have DMed me on Instagram and told me...

GetHuman-miblett's customer service issue with Etsy.com from January 2019

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The issue in GetHuman-miblett's own words
I started selling on Etsy a few days ago. People have DMed me on Instagram and told me they ordered but they aren’t getting a confirmation email and I’m not getting orders showing up. I think it might be because the account is run under my name and I’m using my dads credit card? How do I fix that? The .** confirmation came in that it’s working, and the billing on my posting my products also came up. I don’t know what to do. I have angry customers and that’s the last thing I want.
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Customer service issue
Reported by GetHuman-miblett
Jan 25th, 2019 - 3 mons ago
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Jan 25th 7:06pm