My payments don’t make sense I had a $** sale and only $** something got transferred to...

GetHuman-lunamagi's customer service issue with Etsy.com from January 2019

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The issue in GetHuman-lunamagi's own words
My payments don’t make sense I had a $** sale and only $** something got transferred to me. I’m getting billed monthly from my bank card for my listings so I can’t figure out why $* was subtracted. None of the numbers add up. I had * $** sales and one $** sale yet only $** got sent to me and my remaining balance says $** something.... which only adds to $** when my total should be $**. Please get this resolved.
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Etsy.com

Customer service issue
Reported by GetHuman-lunamagi
Jan 15th, 2019 - 9 mons ago
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GetHuman-lunamagi started working on this issue
Jan 15th 8:02pm