I ordered * Etsy hats with a pony tail hole in it. Two came perfect- one is just so so...

GetHuman1669517's customer service issue with Etsy.com from December 2018

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The issue in GetHuman1669517's own words
I ordered * Etsy hats with a pony tail hole in it. Two came perfect- one is just so so so much bigger than the other. I need a new one delivered IMMEDIATELY that is the same size as the smaller ones i did receive. I am supposed to give the three of them to my grandaughters on Thursday for their birthdays Please look up my order:*Berman**** Madeira Blvd,*Melville NY ******tel* ***-***-**** cell * ***-***-*****The blue one is MUCH too big. Please send another blue one the same size as the other two I ordered. I am so upset I don't have a gift for all my grandaughters - only * of them.
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Etsy.com

Customer service issue
Reported by GetHuman1669517
Dec 1st, 2018 - 6 mons ago
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GetHuman1669517 started working on this issue
Dec 1st, 2018 7:37pm