I have an open case right now for a product that hasn’t been shipped to me yet and have...

GetHuman-kaitey's customer service issue with Etsy.com from November 2018

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The issue in GetHuman-kaitey's own words
I have an open case right now for a product that hasn’t been shipped to me yet and have tried contacting the show multiple times through Etsy and also through email with no replies about my order. I ordered it on Nov.*th and the product was expected to ship on Nov.*th and still hasn’t been shipped. I was hoping to receive this item in time for my sons bday on Dec.*nd and at this point I just want to be refunded.
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Etsy.com

Customer service issue
Reported by GetHuman-kaitey
Nov 26th, 2018 - 10 mons ago
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GetHuman-kaitey started working on this issue
Nov 26th, 2018 6:00pm