I placed an order on the site from Luxulite. The order sent me to the payment page, I p...

GetHuman1621769's customer service issue with Etsy.com from November 2018

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The issue in GetHuman1621769's own words
I placed an order on the site from Luxulite. The order sent me to the payment page, I paid, went back to the website and my order hadn't gone through. It was, however, taken from my bank account. I replaced the order and it went through...now though, i paided double for the order. Is it possible to get a refund for the first payment? What information do you need from me?**Thank you.**Lori Beerman-Harrison
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Customer service issue
Reported by GetHuman1621769
Nov 25th, 2018 - 10 mons ago
I have an issue with Etsy.com too
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Seen by 3 customers so far
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GetHuman1621769 started working on this issue
Nov 25th, 2018 3:34pm