I placed an order on the site from Luxulite. The order sent me to the payment page, I p...
GetHuman1621769's customer service issue with Etsy.com from November 2018
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The issue in GetHuman1621769's own words
I placed an order on the site from Luxulite. The order sent me to the payment page, I paid, went back to the website and my order hadn't gone through. It was, however, taken from my bank account. I replaced the order and it went through...now though, i paided double for the order. Is it possible to get a refund for the first payment? What information do you need from me?**Thank you.**Lori Beerman-Harrison
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