I signed out of my seller account so I could use another account to buy something and w...

GetHuman-stitchua's customer service issue with Etsy.com from October 2018

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The issue in GetHuman-stitchua's own words
I signed out of my seller account so I could use another account to buy something and when I tried to sign back in to list some new items for sale it simply doesn't recognise me. I have contacted them twice but they just keep sending me a generic 'reset your password' link that merely resets the password for the account I don't want to use, ie NOT my seller account. I even sent them links to the different pages on the website to illustrate there are two separate accounts but my second request for help has been ignored. I have been trying to access my account for * days now.
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Etsy.com

Customer service issue
Reported by GetHuman-stitchua
Oct 18th, 2018 - a mon ago
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GetHuman-stitchua started working on this issue
Oct 18th 2:11pm