I signed out of my seller account so I could use another account to buy something and w...

GetHuman-stitchua's customer service issue with Etsy.com from October 2018

4935 similar
0 following
Help with my Etsy.com issue
First: share to improve GetHuman-stitchua's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-stitchua's next move: try the Etsy.com help center again.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stitchua will want to follow the link below to head to their help center. We will check on GetHuman-stitchua later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-stitchua may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-stitchua's own words
I signed out of my seller account so I could use another account to buy something and when I tried to sign back in to list some new items for sale it simply doesn't recognise me. I have contacted them twice but they just keep sending me a generic 'reset your password' link that merely resets the password for the account I don't want to use, ie NOT my seller account. I even sent them links to the different pages on the website to illustrate there are two separate accounts but my second request for help has been ignored. I have been trying to access my account for * days now.
GetHuman-stitchua did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-stitchua fixed the problem
We are waiting for GetHuman-stitchua to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Etsy.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-stitchua fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-stitchua
Oct 18th, 2018 - 3 mons ago
I have an issue with Etsy.com too
Not resolved
Seen by 2 customers so far
Similar issue to 4935 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-stitchua started working on this issue
Oct 18th, 2018 2:11pm