My bank account number is incorrect on my Etsy Seller account and I cannot change it. I...

GetHuman1194209's customer service issue with Etsy.com from September 2018

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The issue in GetHuman1194209's own words
My bank account number is incorrect on my Etsy Seller account and I cannot change it. It is the number of my old card, which I no longer have. I shredded it when I got my new card for security purposes. I am required to put in my old account number in order to update my new one, but I do not have my old account number. I cannot receive the payment I am deserved for my services and I cannot pay my bill.
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Etsy.com

Customer service issue
Reported by GetHuman1194209
Sep 24th, 2018 - 2 mons ago
I have an issue with Etsy.com too
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Timeline
GetHuman1194209 started working on this issue
Sep 24th 11:29pm