In ticket (*******) your representative broke both of my accounts. I requested to chang...

GetHuman-erinaubr's customer service issue with from September 2018

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The issue in GetHuman-erinaubr's own words
In ticket (*******) your representative broke both of my accounts. I requested to change my account's email address but they changed the wrong account to my old email address. **I have changed my name legally and thus changed my email address. This is my new account email address: *****@***.com*All of my purchase history is on my old account: *****@***.com. I am trying to close this account and claim the email address on my old account but it seems like I wont be able to do that since no one can take my email account. Can you help me delete this account so I can claim my email address on my old account? Thanks.
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Customer service issue
Reported by GetHuman-erinaubr
Sep 21st, 2018 - 6 mons ago
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Seen by 6 customers so far
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GetHuman-erinaubr started working on this issue
Sep 21st, 2018 7:08pm
GetHuman-erinaubr indicated the issue is not fixed yet.
Sep 22nd, 2018 8:47pm