I had an order come through yesterday for *.** which was great. However, the amount tak...

GetHuman-rachylh's customer service issue with Etsy.com from June 2018

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I had an order come through yesterday for *.** which was great. However, the amount taken from that transaction was .**, which is much more than *.**%, it's actually *.**% of that sale. I know that the fee taken out will be going up to *% in July, but what was taken from me is above that. Why did this happen? Below is the order number. *Order ***********
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Etsy.com

Customer service issue
Reported by GetHuman-rachylh
Jun 25th, 2018 - 4 mons ago
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Seen by 5 customers so far
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GetHuman-rachylh started working on this issue
Jun 25th 10:28pm
GetHuman-rachylh indicated the issue is not fixed yet.
Jun 26th 12:12pm
GetHuman-rachylh indicated the issue is not fixed yet.
Jun 26th 12:13pm