I ordered a lace bridal robe for my daughter rom studiochantilly.etsy.com and it is not...

GetHuman-sschoeni's customer service issue with Etsy.com from June 2018

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I ordered a lace bridal robe for my daughter rom studiochantilly.etsy.com and it is not white it looks taupe - there is white lace on the outside but the liner is so dark it does not look white - can I exchange it for a white lace robe. Thank you
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Customer service issue
Reported by GetHuman-sschoeni
Jun 25th, 2018 - 6 mons ago
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GetHuman-sschoeni started working on this issue
Jun 25th 5:58pm
GetHuman-sschoeni confirmed the issue is fixed. Hooray!
Jun 26th 8:00pm