U fucked up my order ********** is what I want not*********

GetHuman-zigusda's customer service issue with Etsy.com from May 2018

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The issue in GetHuman-zigusda's own words
Ur **** website stated the glasses I wanted were sold out! When I attempted to order them and timed me out. I ordered an alternate and u billed me for both I want my **.** back in my account. ... I accidentally ordered two pairs of classes ********** said was sold out. Apparently wasn't It's ur fault. Those r the ones I want.**Not **********.
U already know info this is bullshit.
ASAP I already stated the relevant facts I want my money back on the wrong pair that ur system screwed up. I even own shares of this company I expect better.
When I get my money back I'll be happy esty is for the most part efficient and expedient it's not the money it's the idiots that manage ur site that's why I'm pissed claim it's sold out and it was to create a sense of urgency.
U have all the info I haven't* gotten my money back!
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Etsy.com

Spun glasses
Customer service issue
Reported by GetHuman-zigusda
May 25th, 2018 - 6 mons ago
I have an issue with Etsy.com too
Fixed
Seen by 9 customers so far
Similar issue to 391 others
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Timeline
GetHuman-zigusda started working on this issue
May 25th 8:01pm
GetHuman-zigusda indicated the issue is not fixed yet.
May 26th 7:32pm
GetHuman-zigusda indicated the issue is not fixed yet.
May 27th 7:43pm
GetHuman-zigusda indicated the issue is not fixed yet.
May 27th 7:49pm
GetHuman-zigusda indicated the issue is not fixed yet.
May 27th 7:50pm