can't change bank account to receive payments for my shop. I don't know the old account...

GetHuman-megan_h's customer service issue with Etsy.com from April 2018

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can't change bank account to receive payments for my shop. I don't know the old account because it was closed down by myself at the bank last year
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Customer service issue
Reported by GetHuman-megan_h
Apr 28th, 2018 - 5 mons ago
I have an issue with Etsy.com too
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Seen by 28 customers so far
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GetHuman-megan_h started working on this issue
Apr 28th 1:46am
GetHuman-megan_h indicated the issue is not fixed yet.
Apr 28th 1:48am