I recently purchased some socks, and * different kinds of men's boxer briefs from esse...
GetHuman2464529's customer service issue with Essentialapparel.com from March 2019
Help with my Essentialapparel.com issue
First: share to improve GetHuman2464529's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2464529's next move: talk to Essentialapparel.com when they open.
Essentialapparel.com's call center is closed now. We will send GetHuman2464529 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2464529 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2464529's own words
I recently purchased some socks, and * different kinds of men's boxer briefs from essential apparel.**One of the items, a * pack made by Fruit of the Loom, doesn't fit the description given online in that one pair contains only **% cotton, where the website lists it as ***% cotton for solids and either ** or **% for the others.*I haven't opened the package yet but don't think I should have to pay for return shipping since the item was not as advertised.
GetHuman2464529 did not yet indicate what Essentialapparel.com should do to make this right.
I have an issue with Essentialapparel.com too
How GetHuman2464529 fixed the problem
We are waiting for GetHuman2464529 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.