What is your return policy?
Our return policy at Essentialapparel.com allows customers to return any unwanted items within 60 days of purchase, as long as the item is in its original condition with all tags attached. We offer a hassle-free return process, where customers can either receive a full refund in the original payment method or opt for store credit. However, please note that some items, such as swimwear or underwear, are non-returnable for hygienic reasons. To initiate a return, customers can contact our customer service team through phone or email, or they can conveniently request a return through their online account. Once the return is approved, customers will receive a prepaid shipping label to send the item back to us.
Answered Nov 2, 2023
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