Unfreeze my account so I can open a new charge account. I have tried to phone in my in...

GetHuman-jeblab's Unfreeze Credit issue with Equifax from October 2021

Help with my Equifax issue
Top Tip from another customer
Without your Freeze PIN you will only be able to lift the freeze by writing in. If you have it, you should be able to do this process online using the link provided https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp. The link will be a form you will submit to Equifax that will allow you to unfreeze your credit. The process should be short but make sure you fill all the correct information about yourself
The issue in GetHuman-jeblab's own words
Unfreeze my account so I can open a new charge account. I have tried to phone in my info, but am having difficulty with * reponses. Want to speak to a real person and am very sorry I put a hold on my account!!!! Never Again!!!

GetHuman-jeblab did not yet indicate what Equifax should do to make this right.

How GetHuman-jeblab fixed the problem
I could not speak to anyone so I filled out the form to address the issue by mail as suggested in your Top Tip. The process might be short, but the wait probably will be long!
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Equifax customer problems.
How Do I Place a Security Freeze on My Equifax Account?How Do I Dispute Something on My Credit Report with Equifax?How Do I Unfreeze My Credit with Equifax?How Do I Freeze My Credit with Equifax?
Do you have a customer issue as well?
We can help you get Equifax's attention and get better help faster. Tap below to get started.
Having Equifax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Equifax

Unfreeze Credit issue
Reported by GetHuman-jeblab
Oct 13th, 2021 - 3 months ago
Fixed
GetHuman-jeblab shared how to fix
Seen by 36 customers so far
Similar issue to 387 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number

Timeline

GetHuman-jeblab started working on this issue
Oct 13th, 2021 8:25pm
GetHuman-jeblab confirmed the issue is fixed. Hooray!
Oct 14th, 2021 5:26pm