Split Profile

GetHuman2618448's customer service issue with Equifax from March 2019

Help with my Equifax issue
The issue in GetHuman2618448's own words
See my credit score in Credit Karma ... My bank, Chase, says I have a split profile in Equifax. Equifax has to merge the profiles.
Equifax is only giving closed account data to Credit Karma, not any open account data.
I want Equifax to resolve the split profile problem so that Credit Karma can report my open accounts.
I called my bank, Chase, and they say that they can see my full credit history only when the search criteria is First Initial, Middle Initial, Last Name.
I have an issue with Equifax too
How GetHuman2618448 fixed the problem
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Customer service issue
Reported by GetHuman2618448
Mar 28th, 2019 - a mon ago
I have an issue with Equifax too
Seen by 10 customers so far
Similar issue to 3048 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
Email on account
Phone number
GetHuman2618448 started working on this issue
Mar 28th 6:57pm
GetHuman2618448 indicated the issue is not fixed yet.
Mar 29th 8:16pm
GetHuman2618448 indicated the issue is not fixed yet.
Mar 29th 8:25pm