I faxed over my license and Social Security card three days ago requesting that my secu...

GetHuman1481423's customer service issue with Equifax from November 2018

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The issue in GetHuman1481423's own words
I faxed over my license and Social Security card three days ago requesting that my security freeze be lifted for the Verizon only. Yesterday it was not picked up so I called and she said within an hour Ithe freeze will be lifted for ** hours. Yesterday and today the freeze has not yet been lifted and Verizon won’t let me go through with what I’m trying to do without it being lifted. Please lift the freeze for me and notify me when it’s been lifted so Verizon can connect my phone to my watch.
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Equifax

Customer service issue
Reported by GetHuman1481423
Nov 3rd, 2018 - a mon ago
I have an issue with Equifax too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1481423 started working on this issue
Nov 3rd 7:12pm