Hello, **I asked the merchant agent from which I got my dental work done (East West Fam...

GetHuman-veldam's customer service issue with Equifax from November 2018

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The issue in GetHuman-veldam's own words
Hello, **I asked the merchant agent from which I got my dental work done (East West Family Dental). Would it be a hard or soft pull of my credit score in order to use care credit? She said it will be a soft pull. Upon checking my credit score few days later, I found it was a hard pull. Can the hard enquiries be removed from my credit score? Because I was tricked into having my credit pull which have cost me dearly.**Thank you,*Velda Oyortey.
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Equifax

Customer service issue
Reported by GetHuman-veldam
Nov 3rd, 2018 - 2 mons ago
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GetHuman-veldam started working on this issue
Nov 3rd 11:43am