Ive disputed a $** Dermatology debt, the only * in my credit report. I was assigned...

GetHuman-ceandrio's customer service issue with Equifax from August 2018

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The issue in GetHuman-ceandrio's own words
Ive disputed a $** Dermatology debt, the only * in my credit report. I was assigned ********** in email. I've tried to access results and the questions I had to answer are never right. I'm not sure what number to call to get results or if you need copies of paid receipts from me to send you to prove it has been paid. The odd thing is the debt collector assured me they would notify all * credit agencies, pay & delete. and that was back in April. This is the only agency that has not updated my account.
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Equifax

Customer service issue
Reported by GetHuman-ceandrio
Aug 24th, 2018 - 4 mons ago
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Seen by 4 customers so far
Similar issue to 1377 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number
Timeline
GetHuman-ceandrio started working on this issue
Aug 24th 4:03pm