Dispute on collection account that is not valid

GetHuman375879's customer service issue with Equifax from May 2018

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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman375879's own words
The problem: Dispute on collection account that is not valid
GetHuman375879 did not yet indicate what Equifax should do to make this right.
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Equifax

Customer service issue
Reported by GetHuman375879
May 10th, 2018 - 6 mons ago
I have an issue with Equifax too
Not resolved
Seen by 4 customers so far
Similar issue to 16 others
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Timeline
GetHuman375879 started working on this issue
May 10th 4:10pm