I have a PlayStation account under the email A*****@***.com. I created an account with...
GetHuman3855308's Account Access issue with Epic Games from October 2019
Help with my Epic Games issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3855308's own words
I have a PlayStation account under the email A*****@***.com. I created an account with this email back when I started playing Fortnite at the end of season *. My main account "Fresh*xDeath" is the one that I have been playing on. Recently, I went to redeem a galaxy skin under this account*email on my s** but it linked to a different account "Freshx*Death".. Every time I try to log onto my Epic account by just the email, it forces me to log on to this newer account. However, when I click the option of a PlayStation account, it tells me that it found my PlayStation account (Fresh*xDeath) info and needs me to create an Epic account. I'm not sure how to resolve this issue since both accounts are connected to the same email but I can't log on to my main account via Epic. **I want everything under my main PlayStation account: Fresh*xDeath NOT Freshx*Death.**Here are the Epic Account ID's for both:*MAIN (Fresh*xDeath): *d*e**ee*c***e***c*dec*****a*b****WRONG ACCOUNT (Freshx*Death): ***ddf***a********f*f**cb*****ab
GetHuman3855308 did not yet indicate what Epic Games should do to make this right.
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How GetHuman3855308 fixed the problem
I actually contacted Epic. This site did nothing for me. If you have this issue, go directly to Epic.
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