my epic games account has been hacked by my ex gf she has changed my email *****@***.co...

GetHuman-braleyco's Hacked Account issue with Epic Games from May 2019

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Help with my Epic Games issue
GetHuman-braleyco's next move: go to the Epic Games help center.
Epic Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-braleyco will want to follow the link below to head to their help center. We will check on GetHuman-braleyco later to make sure it's all set or try to help escalate.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-braleyco's own words
my epic games account has been hacked by my ex gf she has changed my email *****@***.com to hrs which is *****@***.com and i want this changed by you guys or i will be contacting the authorities as this is illegal and fraud
GetHuman-braleyco did not yet indicate what Epic Games should do to make this right.
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Epic Games

Hacked Account issue
Reported by GetHuman-braleyco
May 7th, 2019 - 2 mons ago
I have an issue with Epic Games too
Fixed
Seen by 3 customers so far
Similar issue to 5219 others
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Items needed
Username
Password
Email address on the account
Timeline
GetHuman-braleyco started working on this issue
May 7th 11:31am
GetHuman-braleyco indicated the issue is not fixed yet.
May 7th 4:22pm