Someone wanted to merge accounts on my epic games account to another playstation. They...

GetHuman2610090's customer service issue with Epic Games from March 2019

Help with my Epic Games issue
The issue in GetHuman2610090's own words
Someone wanted to merge accounts on my epic games account to another playstation. They got in to it but I was able to change my password. I got my account back but with al my purchases lost. I have spent over $*** and either want my purchases back or my money. Very angry.
I lost all my skins & cosmetics
Getting all my cosmetics back or same amout of v bucks i spent.
Ive been playing since the end of season * & spent over $***.
Ive tried calling epic games but also emailing but we don't fully understand how to email.
I have an issue with Epic Games too
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Epic Games

Customer service issue
Reported by GetHuman2610090
Mar 27th, 2019 - a mon ago
I have an issue with Epic Games too
Fixed
Seen by 13 customers so far
Similar issue to 20 others
0 customers following this
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Timeline
GetHuman2610090 started working on this issue
Mar 27th 11:05pm
GetHuman2610090 indicated the issue is not fixed yet.
Mar 31st 12:57am
GetHuman2610090 indicated the issue is not fixed yet.
Mar 31st 12:58am
GetHuman2610090 indicated the issue is not fixed yet.
Mar 31st 12:59am
GetHuman2610090 indicated the issue is not fixed yet.
Mar 31st 1:00am
GetHuman2610090 shared this issue with your circles on Google+
Mar 31st 1:02am
GetHuman2610090 indicated the issue is not fixed yet.
Mar 31st 1:07am
GetHuman2610090 shared this issue with your circles on Google+
Mar 31st 1:08am
GetHuman2610090 shared this issue with your circles on Google+
Mar 31st 1:08am