I started a fortnite account early last year on my PS*, and decided i didn't like it ri...

GetHuman-irisja's customer service issue with Epic Games from January 2019

2 views
 | 
364 similar
 | 
0 following
Help with my Epic Games issue
First: share to improve GetHuman-irisja's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-irisja's next move: try the Epic Games help center again.
Epic Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-irisja will want to follow the link below to head to their help center. We will check on GetHuman-irisja later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-irisja may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-irisja's own words
I started a fortnite account early last year on my PS*, and decided i didn't like it right away. Well a couple months ago, my husband convinced me to try again so we could play together, I started a new fortnite account on my Nintendo Switch. Now I love it. I would really love to be able to transfer my switch fortnite account to my PS*, but due to that original account I made, I cannot link PSN on the Epic account that has my Switch Fortnite. Is there anyway to get past this, or can i just delete the old account to replace it with my switch fortnite?
GetHuman-irisja did not yet indicate what Epic Games should do to make this right.
I have an issue with Epic Games too
How GetHuman-irisja fixed the problem
We are waiting for GetHuman-irisja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Epic Games email you?
This email address isn't valid
Follow this issue
See how GetHuman-irisja fixes it.
This email address isn't valid

Epic Games

Customer service issue
Reported by GetHuman-irisja
Jan 8th, 2019 - a mon ago
I have an issue with Epic Games too
Not resolved
Seen by 2 customers so far
Similar issue to 364 others
0 customers following this
Follow this issue to see how it gets fixed