hi, i was playing pogo, playing quinns aquamarium and it froze after i hit restart leve...

GetHuman-rijegil's customer service issue with Electronic Arts from October 2018

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The issue in GetHuman-rijegil's own words
hi, i was playing pogo, playing quinns aquamarium and it froze after i hit restart level and had used free spaces to help me get past a level. i lost the free spots when i went back into the game. i know it isnt my internet service as i run over *** m*bps. this isnt the first time this has happened in that game. something needs to be done about this issue. as it is i cant afford to put more money into pogo at this time and my renewal is coming up this month. i am just trying to play all i can before my time expires as i will not be renewing club pogo at this time. it will be after the new year that i will be renewing my club pogo. i would like to find out how this is gonna be compensated with the losing of the free spots. as i said this has happened before and i had let it pass, but if something isnt done. then maybe i will just not renew my account or the rest of my families accounts after the new year and just play games that dont require being a "member" of a club.

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Electronic Arts

Customer service issue
Reported by GetHuman-rijegil
Oct 7th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 501 others
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GetHuman-rijegil started working on this issue
Oct 7th, 2018 3:54am