hi, i was playing pogo, playing quinns aquamarium and it froze after i hit restart leve...

GetHuman-rijegil's customer service issue with Electronic Arts from October 2018

5 views | 501 similar | 0 following
Help with my Electronic Arts issue
First: share to improve GetHuman-rijegil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rijegil's next move: find and follow the right step-by-step guide.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rijegil will need to dig through the advice provided by Electronic Arts, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rijegil can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-rijegil's own words
hi, i was playing pogo, playing quinns aquamarium and it froze after i hit restart level and had used free spaces to help me get past a level. i lost the free spots when i went back into the game. i know it isnt my internet service as i run over *** m*bps. this isnt the first time this has happened in that game. something needs to be done about this issue. as it is i cant afford to put more money into pogo at this time and my renewal is coming up this month. i am just trying to play all i can before my time expires as i will not be renewing club pogo at this time. it will be after the new year that i will be renewing my club pogo. i would like to find out how this is gonna be compensated with the losing of the free spots. as i said this has happened before and i had let it pass, but if something isnt done. then maybe i will just not renew my account or the rest of my families accounts after the new year and just play games that dont require being a "member" of a club.

GetHuman-rijegil did not yet indicate what Electronic Arts should do to make this right.

How GetHuman-rijegil fixed the problem

We are waiting for GetHuman-rijegil to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rijegil fixes it.
This email address isn't valid

Electronic Arts

Customer service issue
Reported by GetHuman-rijegil
Oct 7th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 501 others
0 customers following this
Items needed
Email on Account
Game Name
Version Type
Name of Account Holder


GetHuman-rijegil started working on this issue
Oct 7th, 2018 3:54am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians