I have not been able to get into my email that is linked to my EA account because i do...

GetHuman636116's customer service issue with Electronic Arts from April 2018

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Help with my Electronic Arts issue
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Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman636116 will need to dig through the advice provided by Electronic Arts, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman636116 can let us know if they help or not.
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The issue in GetHuman636116's own words
I have not been able to get into my email that is linked to my EA account because i do not remember the email. Since i rarely log in and when i do i use my user id i dont know how to check the email. I have tried email recovery but i am having some issues getting in. I know my USER ID and i have the dics Sims * supernatural with the manual code. I do not have the case for my sims * game. I have spoken with two representative and i still have not recieved a call from EA about the issue. This is ridiculous that anyone has to go through all this to get simple log in errors corrected.**Emails associated with User id (may be) : Succ**********@***.com******@***.com*(i do not have access to these) **now i understand the policy about having the manual and disc i have a set of one of them. I PAY TOO MUCH MONEY! to not have other options to get into my EA account if i dont have the "dics and manual" what do you guys do if a ******* misplaces...?**I would like to change the email or get a call i need this FIXED!!!

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Electronic Arts

Customer service issue
Reported by GetHuman636116
Apr 27th, 2018 - 3 years ago
Not resolved
Seen by 50 customers so far
Similar issue to 1778 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder

Timeline

GetHuman636116 started working on this issue
Apr 27th, 2018 11:07pm
GetHuman636116 indicated the issue is not fixed yet.
Apr 27th, 2018 11:09pm

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