I have not been able to get into my email that is linked to my EA account because i do...

GetHuman636116's customer service issue with Electronic Arts from April 2018

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The issue in GetHuman636116's own words
I have not been able to get into my email that is linked to my EA account because i do not remember the email. Since i rarely log in and when i do i use my user id i dont know how to check the email. I have tried email recovery but i am having some issues getting in. I know my USER ID and i have the dics Sims * supernatural with the manual code. I do not have the case for my sims * game. I have spoken with two representative and i still have not recieved a call from EA about the issue. This is ridiculous that anyone has to go through all this to get simple log in errors corrected.**Emails associated with User id (may be) : Succ**********@***.com******@***.com*(i do not have access to these) **now i understand the policy about having the manual and disc i have a set of one of them. I PAY TOO MUCH MONEY! to not have other options to get into my EA account if i dont have the "dics and manual" what do you guys do if a ******* misplaces...?**I would like to change the email or get a call i need this FIXED!!!

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Electronic Arts

Customer service issue
Reported by GetHuman636116
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 62 customers so far
Similar issue to 1575 others
0 customers following this
Items needed
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GetHuman636116 started working on this issue
Apr 27th, 2018 11:07pm
GetHuman636116 indicated the issue is not fixed yet.
Apr 27th, 2018 11:09pm