My flight to Malta in May **** was cancelled due to Covid-**. I was email a voucher to...

GetHuman-jgurney's customer service issue with Easyjet from July 2020

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The issue in GetHuman-jgurney's own words
My flight to Malta in May **** was cancelled due to Covid-**. I was email a voucher to use for an alternative booking with the instruction to do this through Customer Service. After many calls i finally got through about ** days ago and made a booking. I was told that I would get confirmation of this by email.**I have received nothing and have been unable to get back to them by phone. I have been left holding on for over * hours before finally giving up. I want to arrange insurance cover but need confirmation of my flights first.

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Easyjet

Customer service issue
Reported by GetHuman-jgurney
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 8614 others
0 customers following this

Timeline

GetHuman-jgurney started working on this issue
Jul 8th 6:44pm
GetHuman-jgurney indicated the issue is not fixed yet.
Jul 9th 6:28am