We have booked a flight to Portugal (Faro) for *st August ****,and to return to England...

GetHuman5029231's customer service issue with Easyjet from July 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman5029231's own words
We have booked a flight to Portugal (Faro) for *st August ****,and to return to England (Gatwick ) on the **th August.*We want to change the flights to August ****,but when we go onto the Easy jet web sight (search new flights) to change the details it comes up with the message:*THE ROUTE YOU HAVE SELECTED IS FOR SALE UNTILL ** MAY ****. PLEASE CHECK TIME TABLES SECTION OF THE SITE FOR FULL DETAILS OF ALL EASYJET ROUTES.*Where do we go from here ? We are not requesting a refund we only want to change the flights to next year !!!

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Easyjet

Customer service issue
Reported by GetHuman5029231
Jul 4th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 8515 others
0 customers following this

Timeline

GetHuman5029231 started working on this issue
Jul 4th 3:38pm
GetHuman5029231 indicated the issue is not fixed yet.
Jul 7th 11:55am