Agent at Southend London airport was wrong*Dear Sir *Madam, Dear Sir*Madam, Please help...

GetHuman-anialmoy's Refund Flight issue with Easyjet from July 2019

Help with my Easyjet issue
First: share to improve GetHuman-anialmoy's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-anialmoy may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-anialmoy's own words
Agent at Southend London airport was wrong*Dear Sir *Madam, Dear Sir*Madam, Please help me The agent at Southend London airport took from me boarding pass and did not allow to fly .I checked in and I want to be refunded as I was in time with**Agent mistake*Dear Sir*Madam, Attached find my flights. My name is Ani Almoyan ,my passport number is BA******* The agents removed me forcefully from flight number you can find in attached tickets. *********@***.com*****:*** **** **** *., **:***Dear Sir *Madam,**Dear Sir*Madam, **Attached find my flights. **My name is Ani Almoyan ,my passport number is BA*********The agents removed me forcefully from flight number you can find in attached tickets. Please, as it is due to your agent removed me,help me to get to my country. I checked *Dear Sir *Madam, **Dear Sir*Madam, **Please help me **The agent at Southend London airport took from me boarding pass and did not allow to fly .I checked in and I want to be reimbursed as I was in time with valid visa and traveling as transit via Prague. They removed because the lady at airport discriminated me. You can check online that I checked in very early. Please , look at electronic tickets. They have claimed I don't have proof I will be leaving the Prague. Please check my checkin status as they grabbed boarding pass . The agent grabbed my ticket. He was with tall lady and that lady told I will not fly as she wants like that,.Please check it online as second ticket from Prague to Tbilisi I am giving back that I will be able get compensation and to be able to leave the UK as I don't have money. The bald agent , male,at Southend airport stroked my head as the lady forced him not to allow me to fly. I told I have proof but they did not have a look at it. **The agent, at Southend London airport told me I will not travel via easyjet if I report this issu. He hit my head and told that the company will in his side. Please, check via cameras how he removed me with her lady colleague. As you can see I have proof of my ticket and it bought the day before not at that moment. **I know my rights. That it must they approve that I was wrong , not myself. And also after a day you can check that I am in my country . **He also threaten me if I complain I will not be successful as company is in their side. But customers must not be treated like that especially when we are vulnerable in terms of language etc. **For transit I don't need the visa for Prague as per their rule I hold valid UK visa and I was returning to my country. Tickets clearly showed that I am leaving in an hour. **They called me nasty words**Please, check all information via cameras as well . The boarding pass was grabbed but I am in records. **That was only they falt that they did not know I do not need transit visa and they did not look at my ticket as a proof. *My ticket numerous was U*-**** flight was *.** on **.**.**** *My next ticket from Prague was A* -*** **.**.**** at **.***All my documents are available for check*Kind regards,

GetHuman-anialmoy did not yet indicate what Easyjet should do to make this right.

How GetHuman-anialmoy fixed the problem

We are waiting for GetHuman-anialmoy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Easyjet

Refund Flight issue
Reported by GetHuman-anialmoy
Jul 30th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3608 others
0 customers following this

Timeline

GetHuman-anialmoy started working on this issue
Jul 30th, 2019 11:27am
GetHuman-anialmoy indicated the issue is not fixed yet.
Aug 4th, 2019 5:51pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies