I e-mailed you with a letter and Doctors letter on the **.**.** and still no reply. I h...

GetHuman1956130's customer service issue with Easyjet from January 2019

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I e-mailed you with a letter and Doctors letter on the **.**.** and still no reply. I had previously spoken to customer services and this is what Manish told me to do, to enable a refund, part refund or voucher to use in the future. We are loyal and frequent cutomers and would have expected at least a reply of some kind from you. The chat ref. is ID*********, and the easyJet booking ref. EV**R*H.*I look forward to your reply .*Kathleen Mills
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Easyjet

Customer service issue
Reported by GetHuman1956130
Jan 13th, 2019 - 9 mons ago
I have an issue with Easyjet too
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Seen by 3 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman1956130 started working on this issue
Jan 13th 2:27pm
GetHuman1956130 indicated the issue is not fixed yet.
Jan 16th 6:25pm