Before contacting them, items GetHuman-carolku may need:
Name on booking, 6 Character booking reference, and Email address used for booking
Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-carolku's own words
i have been flying from California to Egypt for years & usually not paid for luggage. Went with a new travel agency & didnt think about it til now because my departure is Jan ** from California to London on Norweign Air which i just paid for my luggage on the phone. i wasnt able to call EasyJet because i do not have international calling. Are you able to help by email?*Carol Kurahara*Jan ** to Munich*Flight * U*****
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