My bank statement for July shows that you have charged us ***,** euros and ***,** euros...

GetHuman1038064's customer service issue with Easyjet from August 2018

1 view
874 similar
0 following
Help with my Easyjet issue
First: share to improve GetHuman1038064's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1038064's next move: talk to Easyjet when they open.
Easyjet's call center is closed now. We will send GetHuman1038064 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1038064 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman1038064's own words
My bank statement for July shows that you have charged us ***,** euros and ***,** euros. Unfortunately, my wife and I are in our nineties and were unable to travel because of ill-health. We informed you that we were thus unable to make the flights and you said we would be charges only **,** euros cancellation fee, therefore you have overcharges us. I sent you all this information on the **th August and also ** August and have had no response which is poor relationships with customers
GetHuman1038064 did not yet indicate what Easyjet should do to make this right.
I have an issue with Easyjet too
How GetHuman1038064 fixed the problem
We are waiting for GetHuman1038064 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Easyjet email you?
This email address isn't valid
Follow this issue
See how GetHuman1038064 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1038064
Aug 27th, 2018 - 3 mons ago
I have an issue with Easyjet too
Not resolved
Seen by 1 customer so far
Similar issue to 874 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1038064 started working on this issue
Aug 27th 2:09pm