Hi there *My flight to jersey tonight was cancelled. I was able to get the refund I req...

GetHuman-claremc's customer service issue with Easyjet from August 2018

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The issue in GetHuman-claremc's own words
Hi there *My flight to jersey tonight was cancelled. I was able to get the refund I requested via the app on my phone however I need a refund on my return journey too as I was not able to get to jersey in time to use the return portion. No flights were available (see screen shot) to rebook.*The website won't let me cancel or refund this portion of my flight. *Out: EZY*** cancelled *.*.***Return : EZY*** **.*.*
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Easyjet

Customer service issue
Reported by GetHuman-claremc
Aug 9th, 2018 - 7 mons ago
I have an issue with Easyjet too
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Seen by 2 customers so far
Similar issue to 753 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-claremc started working on this issue
Aug 9th, 2018 10:53pm