On Monday * July I travelled from Gatwick North to Rome Flumincino on *:** flight, I ha...

GetHuman943429's customer service issue with Easyjet from August 2018

Help with my Easyjet issue
The issue in GetHuman943429's own words
On Monday * July I travelled from Gatwick North to Rome Flumincino on *:** flight, I had a cabin bag but could not take it onboard as had toiletries in it so a very helpful Easyjet representative put the bag through as ‘Go hands free’ & I was charged £*, I was happy with this. However when I boarded the flight there were too many cabin bags taken onboard to be put in the overhead lockers & several were put in the hold at no charge to the passengers concerned which seemed a bit unfair.*On my return on Friday ** July I arrived at Rome Flumincino for my return **:** flight to Gatwick. I had the same luggage & was dismayed to be charged £** for my cabin bag to be put in the hold, I felt this was extortionate for a small bag & could understand if it was a large suitcase.
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Easyjet

Customer service issue
Reported by GetHuman943429
Aug 2nd, 2018 - 9 mons ago
I have an issue with Easyjet too
Fixed
Seen by 7 customers so far
Similar issue to 684 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman943429 started working on this issue
Aug 2nd, 2018 5:31pm
GetHuman943429 indicated the issue is not fixed yet.
Aug 2nd, 2018 8:07pm
GetHuman943429 indicated the issue is not fixed yet.
Aug 4th, 2018 11:39am
GetHuman943429 indicated the issue is not fixed yet.
Sep 1st, 2018 8:55am