I have a MacBook Pro **.**.*. I have been a Dropbox user for * years. Recently, even th...
GetHuman-drtresco's customer service issue with Dropbox from August 2019
Help with my Dropbox issue
First: share to improve GetHuman-drtresco's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-drtresco may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-drtresco's own words
I have a MacBook Pro **.**.*. I have been a Dropbox user for * years. Recently, even though I have Smart Synched almost all of my files, my computer still registers them as being on my computer, so my hard drive is almost completely full. The cloud icon is on the file, and I still have to download any file I need, but the file is still on my hard drive, so there is NO advantage to having Dropbox
GetHuman-drtresco did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman-drtresco fixed the problem
We are waiting for GetHuman-drtresco to fix the problem and share the solution with the rest of us customers.
Please help with my Dropbox issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.