I was in the process of downloading Dropbox and it asked me to select based on if I wan...

GetHuman-drteems's customer service issue with Dropbox from May 2019

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The issue in GetHuman-drteems's own words
I was in the process of downloading Dropbox and it asked me to select based on if I wanted to save space on my hard drive, which I chose to do. Then the next field indicated I would be charged $*** for that selection - which I do NOT want to do - but there was no way to go back and change my selection.*PLEASE do NOT bill me $*** (I didn't enter payment info so I assume you can't do this, but want you to understand that I do not want Dropbox if it's going to cost $***.*If there's a free version that would be fine, but I need to talk to someone about this. *Please call me at ***-***-****.*Frustrated,*Debra Teems
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Dropbox

Customer service issue
Reported by GetHuman-drteems
May 9th, 2019 - a mon ago
I have an issue with Dropbox too
Not resolved
Seen by 3 customers so far
Similar issue to 1484 others
0 customers following this
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Timeline
GetHuman-drteems started working on this issue
May 9th 3:57pm
GetHuman-drteems indicated the issue is not fixed yet.
May 9th 8:10pm